How to Choose the Best Phone System for Business Sales
Many entrepreneurs will advise you that you’re going to have some important equipment decisions to make before you start your enterprise. Finding the best business phone system should be your priority to support your ongoing sales calls.
Choosing a phone system for business might sound like an impossible task. Find out more here from our helpful guide on options for phone systems for businesses. You’ll soon find out why it’s vital to take your time and choose your system carefully.
Phone System for Business Options
Today’s telecom industry has many phone systems for businesses to choose from. These systems come with unique features that help customers and vendors communicate. Features that you’ll need to maximize these communication channels include:
Hold/Wait Messaging
Hold/wait messaging plays music or a pre-recorded message while a caller waits on hold. These pre-recorded waiting messages can range from company advertising to driving directions to your headquarters.
Pre-recorded messaging might also include announcements to employees on upcoming meetings. Messaging can also include how to prepare for these meetings or other company-wide events.
Voice Mail
Voice mail systems collect any incoming messages left when you are tied up on another call or simply unavailable. A voicemail system also allows an employee to forward their customer’s message received to another co-worker’s voicemail inbox.
Speed Dial
Speed dialing features save a phone number that you dial on your system regularly. You can also access one of these commonly dialed numbers when you press keys that you pre-program.
Conference Call Feature
A conference call feature allows you to connect multiple extensions throughout your company to a single phone line. Sometimes these conference features will only allow internal callers to connect on the same line.
Hold/Forwarding
A hold feature lets you put a caller on hold while you research an answer for them or take another call. A call forwarding feature lets you transfer an incoming call to another co-worker’s desk phone or your voicemail inbox.
Paging
Paging functions let a speaker talk over your office’s public address (PA) system. This option is handy when you need to make an announcement that all employees should hear or page a co-worker in another part of your building.
Automatic Redial
Automatic redial allows a customer to redial their most recently dialed phone number. Callers can access this feature by pressing a single digit to access this previously dialed number.
Voice over Internet Protocol (VoIP)
The Voice over Internet Protocol (VoIP) feature is an internet phone system that lets you make phone calls online. A VoIP business phone system transmits audio signals over the internet instead of through a regular phone line.
There are plenty of tech companies that offer this non-traditional phone system function. For example, you can learn more about Clarity Voice and how they’re providing tools and service that reduces turnover and improves customer interactions.
What’s Your Next Step?
Finding the best phone system for business ensures that you’ll be able to communicate with customers, employees, and suppliers long into the future. Are you ready to find that system that you can trust?
Your first step should be attending the next office technology conference that you can find. That’s where you’ll find the latest systems on the market and the professionals who can serve you.
Be sure to also head over to our website for more helpful technology tips for business owners. Let us help you grow your enterprise well into the future.
